Recently, i have been on a spending binge; bought all the electronic items (TV, Washing machine, broadband connection, DTH etc.,) from different vendors and for each purchase i got 2 calls without fail - one to check when they can come and install and one after installation to check how things are. I can't believe it. The vendors i am talking here are Sony, Siemens, Tata Sky and can you guess the broadband service provider - dear o' dear it is good old Reliance.
You won't believe how much i contemplated before taking Reliance's service. After Airtel said my house is in some alien planet and they cannot extend their service here, i was left with 2 choices - Tata Indicomm and Reliance. The choice was more like voting in general elections - choose the best among the worst. Finally Reliance, primarily because the agent spoke to me really well - Tata Indicomm guy was rushing too much to lay hands on the installation charge. The installation went smooth, though i felt the guy was irresponsible enough to come without a working signal detector and relied on his own antennaes to determine the direction of the nearest reliance tower. One month after installation i get a call asking if everything is fine and if i would need some support (i dint need any) - could not believe it.
I am pleasantly surprised.
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